Knowledge Base

BE Business / BE Whitelabel

How to Create an Account & File Backup Set
Step by Step Guide
How to Restore a File
Quick Guide
Technical FAQ
Common Questions
How to Seed your Initial Backup
FTP (All Customers) or Post Disk (UK Customers Only)
Supported Operating Systems
Windows, Mac, Linux
Supported Applications
SQL, Exchange, VMware, HyperV, QNAP, Synology
Video Demo
Creating a file backup set
Delta Explanation
In-file vs Differential
Software Download & Customer Portal
Backup Everything Customers ONLY
Reseller Portal Login
Partners ONLY

BE Cloud to Cloud

User Guide
How to backup Office 365, G Suite and other Cloud Applications

BE StorageCraft

How to Setup Shadow Protect & Image Manager
Quick Start Guide
File and Folder Recovery in Shadow Protect
Video Guide
Shadow Protect
User Guide
Image Manager
User Guide
How to Setup a HeadStart Restore Job
Video Walkthrough
How To Restore a Server from Scratch
Via Storage Craft Recovery Environment
How to Restore Files and Folders
Via an Image Backup
Restoring an Active Directory Domain Controller
Special Steps Required